Customer Support

If you have any questions about your order, our products, or need assistance with anything else, we're ready to help.

- Email: queencityarrangements@gmail.com
- Phone: (513) 848- 0109
If you're in the area, we invite you to visit our physical store.  Let messenger for us to schedule appointments.
- Address: 5810 Karen Ln, Milford,  OH 45150
- Store Hours:  10 AM - 5 PM (Monday -  Friday)
                        10 AM - 2 PM (Saturday - Sunday)

We ship most products for free via USPS within 3-5 business days. Some products may charge a little extra, Shipping price is calculated based on your location, the size of your order.

Shipping Times:
- Standard Shipping:  3-5 business days.
- Expedited Shipping: 1-2 business days.
- Overnight Shipping:  next business day.
We offer international shipping! Please note that international shipping rates and delivery times may vary depending on the destination country.

Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email.

Your satisfaction is our top priority, and we look forward to serving you.